: Sign in at and select the trip to report issues with a ride.The Help and Trip section in the Uber app: Tap Account in the bottom menu then tap Help or Trips. Select the trip, then browse the Help section for an issue that matches yours.Trip issues can be reported in the app or at, and Twitter is better for directly messaging a question. The tops ways to contact Uber customer serviceĭepending on your issue, there are different ways to contact Uber. How to Contact Uber Eats Customer Service.If your order has already been delivered, help tools in the app are the best way to contact customer service. Calling Uber Eats customer service is most useful if you need to modify an order that is in progress. Uber Eats customers can call a customer service phone line at 1-80. Uber Eats customer service phone number: 1-80 There is not currently a public email address to directly contact Uber customer support. Is there an Uber customer support email address? You won’t get any customer service for ordinary issues if you call that line. There is a ‘critical safety response line’ phone number inside the Uber app, but it is for emergencies or serious safety complaints only. You will have to contact Uber using the other methods described in this article. How to see if you can call the Uber phone number: In the Uber app, tap Account > Help, then scroll to the bottom and look for “ Call Support.” If you can’t find “ Call Support,” telephone support is not available to your account. If you call the number above and it doesn’t work, you don’t have access to telephone support. Uber Phone Number for ‘Premium Riders’ Only: 1-80 For all other users, you have to deal with problems through the app or at. Only riders in select markets with a Premium account status can call Uber. It’s a frustrating fact, but Uber only provides a customer service telephone number to some customers, not all. Uber’s phone number: Can you call Uber customer service? The fastest way to contact Uber customer service is to go to a trip receipt inside the app and select an option that matches your problem. Read on for more detail and best practices. Find a Uber Driver Office (Greenlight Hub).How Drivers Can Contact Uber Driver Support.How to Recover a Lost Item from an Uber.How to Contact Uber in the App and Online.Uber Phone Number for Customers (Premium Riders Only).Most trip issues can be solved inside the driver app or by visiting. Uber drivers can call Uber at 1-80. Or go to Account > Help, then scroll to the “Call support” button. If you have an issue with a specific trip, go to Account > Trips inside the Uber app to report the problem and start a chat thread with Uber customer support representatives. Most Uber customers can’t call Uber customer service. And you can’t directly email a customer service email address either.Ĭustomers can get help from Uber by using the “ Help” and “ Trips” sections of the Uber app, by visiting, or by sending a Tweet to Uber Support. There’s no direct phone number to call Uber, and it’s hard to locate all of the support options in the app. Contacting Uber customer service isn’t always easy.
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